Placeholder copy · Every highlighted figure, timeframe and fee on this page is a placeholder and must be confirmed before launch. This page is not legal advice.
We collect only what we need to answer you, fulfil orders and run our dealer program. We don't sell your personal information.
What we collect
- Contact details you send us — name, email, business name and message.
- Order details — shipping address and purchase history, when the shop is live.
- Basic technical data — browser type and pages visited, to keep the site working.
How we use it
- To reply to enquiries and dealer applications.
- To process, ship and support orders.
- To improve the site and our products.
Who we share it with
Only with service providers who help us operate — such as carriers and payment processors — and only as needed for that purpose, or when required by law.
How long we keep it
Enquiry records are kept for XX months (placeholder); order records for X years (placeholder) to meet tax and warranty obligations.
Your choices
You can ask to see, correct or delete the personal information we hold about you by emailing sales@firegraingrills.com. We'll respond within XX days (placeholder).